Frequently Asked Questions
We are happy to help you with any questions you may have. If you can't find the answer to your query here, please don't hesitate to give us a call on 01273 811099.
Tables and customisation
A Bonzini table is arguably the best foosball table available because of the way it is made and engineered to the highest possible standards of construction and quality. It's still handmade in wood with fully engineered components and bearings. It has telescopic rods and is designed to last in a commercial environment for over three decades. It also plays like no other and is why it's chosen as an ITSF competition table.
Bonzini Babyfoot tables are made with relatively heavy cast aluminium players, a more grippy linoleum pitch and a light cork ball. This allows a more controlled, accurate game style where the ball doesn't just fly around the table but can be passed and trapped and playing skills can truly develop.
Bonzini UK's design team are highly experienced with creating customisation options and designs for the range of tables. We are also happy to supply design resources and guide customer's own design teams on the many options available.
All Bonzini tables are cabinet made and are fully assembled in Paris. They are shipped with the legs removed in order to minimise the packaging size. Unlike other products, the assembly is less than 5 minutes.
Yes you can. Simple options include custom teams, colour changes for the score markers and hand rails – even painted or stained finishes for the cabinets. There are also a number of upgrades to the table itself available.
There really isn't a limit to what can be done. All tables can be customised – even if they are one offs. There are examples to be seen here, but with so many options available, it's best to get in touch and we'll navigate you through the possibilities.
There are some copycat products that may be sold as being similar to Bonzini tables but most tables are manufactured in China, are imitations or are made from plastic and mdf and need full assembly by the customer. They are simply not comparable to the build quality and playability of Bonzini tables which are still handmade by craftsmen in Paris.
Order and payment
Yes. We supply a number of UK resellers who sell Bonzini tables. We are the official, exclusive importer and distributor of Bonzini in the UK and ultimately supply all UK tables and handle all personalisations and customisations. We also look after all warranty claims and deliveries in the UK.
You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of stocked products is 1-2 weeks. Products that are not in stock are delivered to the address within 8-9 weeks, including the production process.
Tables are usually made to order with some exceptions like the Bonzini B90. Some spares, balls and parts are kept in stock in the UK but many are sent over from Paris when requested. It is almost never a case of a part being unavailable.
When we are unable to secure a delivery date that works for a customer because they are away or not available, we will securely hold the table in the UK for a few days. We do not encourage it as regular handling of tables in a busy warehouse is inevitable and this brings an increased risk of damage.
We fully respect consumer rights and customers are protected against problem or defective goods. Thankfully this is a very rare occurrence! Damage can happen in transit but we always ensure that the product is rectified or replaced. However, a restocking cost of 50% is applied to unwanted returns due to the very high transportation costs. Customised tables are not refundable.
Delivery details
You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of the stocked products is 1 week, and the products that are not in stock are delivered to the address within 2-8 weeks, including the manufacturing process process and delivery from France.
Delays are rare as we allow for manufacturing time in our estimates. On occasion, tables can be held up for a couple of days or so as they pass through UK Customs. This is usually straight forward but a reality of being outside the EU.
Standard B90 tables are usually available from stock. These do however need to be delivered from Paris and we suggest to allow for 14 days. Custom and personalised tables are made to order and can take up to 8 weeks to be made and delivered. This time depends on the complexity of the customisation.
Tables are delivered fully packaged on a palette service, usually on a large lorry. The delivery driver will bring the package to the door and securely leave it with you.
Yes, you can contact us to change your address or delivery timing.
Yes we do but this maybe subject to additional transport charges and import duties. Let us know where you are and we will let you know.